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Zone4U Zone4U
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Zone4U Zone4U

What is zone4u for?

The world is going digital. Zonewatch has invested in many resources to create an app to improve on the foundation of security we have already made for our community. This app will make security more accessible for any user registered as a Zonewatch Client.

Zone4U’s main goal is to function as a mobile panic system that can be activated anywhere as long as the user has access to the internet via wi-fi or mobile data. The panic button feature has no affiliation with the client’s alarm system, it functions independently. The other features will consist of Sales assistance, Technical assistance, Site Status information and Alarm testing.

When it comes to accessibility, all our primary users will have access to the Zone4U application for free. On all our current clients the 1st Keyholder will default as the primary user. Sales Representatives will ask a new client signing up with Zonewatch which keyholder will be the primary user for free access to the Zone4U application. They can add their partner, child, friend, neighbour, parent, etc... as a secondary user, this will come at a charge of R5 XVAT additional on their monthly fee for every extra user/device added.

T&C’s Apply

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how to download
& Register

how to download and register zone4u to gain access to our new app

Step 1

Primary users can Download our Zone4U

Application from the Google Play Store / App Store for free. When finished downloading, open the app and select “Register” Only Zonewatch clients can Register to use the Zone4U Application.

Step 2

Primary users can fill in their information and request an OTP to confirm their details. Your registered site address will be under “Pending” until our control room confirms your identity and approves your request.

Step 3

Indicated by the 3 lines on the main menu is the sidebar. Select the sidebar, “Settings” and then select “My Sites”. Here you will be able to see if your site is still in pending status, active, inactive or suspended status.

Step 4

You will receive a notification once your site is approved. When you do you might need to log out and Log back in. You will notice the white triangle with the exclamation point should no longer be there if your site is approved.

Step 5

You are now live and ready to use the application. Quick access to sales queries, technical queries, site status, alarm testing and a Panic feature to keep our community safe! and help where and whenever we can!

Step 6

Invite additional users by tapping the side bar, selecting “Site” then “Contacts” from here you can invite multiple users for an additional R5 Excl VAT on your monthly reoccurring payment. Once the primary user has sent an invite, The secondary user will receive a call to accept the charge.

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questions
& answers

here are a few answers to common questions about our new mobile app, zone4u

Q: WHAT IS THIS NEW ZONE4U APP?

A: ZONEWATCH HAS DEVELOPED A NEW APP THAT FUNCTIONS AS A MOBILE PANIC SYSTEM WITH ADDITIONAL FUNCTIONS TO INCREASE SAFETY AND CREATE A SAFER COMMUNITY.

Q: IS IT FREE?

A: IT IS FREE FOR THE PRIMARY USER (1st KEYHOLDER or MAIN ACCOUNT MEMBER WITH ZONEWATCH) EXTRA USERS ARE R5 Excl VAT ON YOUR REOCCURRING MONTHLY PAYMENT.

Q: I’VE DOWNLOADED THE APP AND I CAN’T GET IN?

A: OUR APP IS ONLY LAUNCHING ON THE 10th OF DECEMBER THIS FRIDAY ONLY THEN ARE WE ACCEPTING REGISTRATIONS. OUR CONTROL ROOM NEEDS TO CONFIRM YOUR IDENTITY WHEN YOU REGISTER BEFORE YOU CAN GAIN ACCESS TO YOUR SITE. ONLY ZONEWATCH CLIENTS WILL HAVE ACCESS TO THE ZONE4U MOBILE APPLICATION.

Q: WHAT DOES THE APP DO?

A:

  • IT IS MAINLY A PANIC APP
  • TEST YOUR ALARM SIGNAL YOURSELF
  • QUICK SALES ASSISTANCE
  • QUICK TECHNICAL ASSISTANCE
  • SITE STATUS NOTIFICATIONS

Q: CAN I ARM AND DISARM MY ALARM WITH THIS APP

A: NO, THIS IS AN INDEPENDENT APP FOR MOBILE PANIC SITUATIONS YOU CAN ONLY SEE IF YOUR ALARM IS ARMED OR DISARMED.

Q: IF I ACTIVATE THE APP’s PANIC BUTTON BUT I AM NOT AT HOME WILL YOU RESPOND?

A: THE PANIC BUTTON IS LINKED TO YOUR REGISTERED SITE. A CALL WILL ALWAYS FOLLOW THE ACTIVATION OF A PANIC BUTTON, ONLY THEN CAN YOU SPECIFY IF YOU ARE NOT AT YOUR SITE. IF YOU ARE INSIDE OUR OPERATIONAL AREA, WE WILL DISPATCH A VEHICLE, BUT IF YOU ARE NOT, WE WILL CONTACT THE CLOSEST POLICE STATION TO ASSIST.

enquire now

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About us

Established in 1993, initially as a localized patrolling and response company in Pinelands.

ZONEWATCH head office

Tel: 086 15 15 800

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

4 Camp Rd, Maitland, Cape Town, 7405

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